Every product you buy from us must be free of defects or you may return it immediately for credit or replacement.
If for any reason you wish to return your merchandise, we will refund, replace, or exchange any item(s) within 20 days of delivery date.
Make sure to keep your return receipt for confirmation that your shipment has reached Hair I am By Katina. All return shipping charges must be prepaid by the customer.
All packages must be returned to the following address:
Hair I Am By Katina c/o Katina Snyder 7691 Vanderbrook Pl
North Charleston, SC 29420
If you require assistance, please feel free to contact the sales department on 843-819-0079, Monday through Friday from 10.30 A.M. to 06.00 P.M. EST.